Agreement Between Applicant and Rove Concepts
Applicant is interested in selling Rove Concepts products on their website or physical retail location. All terms
below are agreed to and understood by the applicant at the bottom of the document. Any violation of the terms
below may lead to the termination of any business relationships. Applicant acknowledges and agrees that any
violation of the terms of this agreement constitutes good cause for the termination of the agreement and our
business relationship.
Product Selection - The Applicant is limited to the product that is provided to them. A High Resolution Photo
Library and Pricelist are available once applicant is approved by Rove Concepts, for wholesale accounts.
Freight - By default, Rove Concepts will handle all logistics for deliveries, unless Applicant requests to handle
logistics independently. Rove Concepts will not negotiate any freight nor be responsible for any costs or
damages associated with freight, if Applicant arranges their own logistics. Rove Concepts will be responsible
for having the merchandise ready for pick-up and notifying the delivery company.
Auctions & Marketplaces - Rove Concepts merchandise cannot be advertised or sold on any auction website,
including eBay, nor any marketplace, including Amazon.
MAP & MSRP - Applicant must maintain retail pricing of all products featured on their website based on the
provided MSRP & MAP prices. If the website is found not to comply with the MSRP & MAP, a letter of
non-compliance will be e-mailed. If non-compliant product is not corrected or deleted from the Applicant's
website within 48 hours, all shipments to dealer will be suspended until corrections are made.
Limitations - Retailer shall not purchase, manufacture, reproduce or assist any other entity in designing,
developing, or manufacturing any furniture product that utilizes any design, equipment, or technology provided
by Rove Concepts.
Image License & Copyright - All content included on Rove Concepts CD, website, or catalog, such as text,
graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the
property of Rove Concepts and protected by United States and international copyright laws. The compilation of
all content on this site is the exclusive property of Rove Concepts and protected by U.S. and international
copyright laws.
License & Image Access - Rove Concepts grants you a limited license to access and make commercial use of these
images and not to download (other than page caching) or modify it, or any portion of it, except with the express
written consent of Rove Concepts. This license does not include any resale or commercial use of these images or
its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of
these images or its contents; any downloading or copying of account information for the benefit of another
merchant; or any use of data mining, robots, or similar data gathering and extraction tools. These images or any
portion of the Rove Concepts catalog or website may not be reproduced, duplicated, copied, sold, resold,
visited, or otherwise exploited for any commercial purpose without express written consent of Rove Concepts. You
may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information
(including images, text, page layout, or form) of Rove Concepts.com without express written consent. You may not
use any meta tags or any other "hidden text" utilizing Rove Concept’s name or trademarks without the express
written consent of Rove Concepts. Any unauthorized use terminates the permission or license granted by Rove
Concepts. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the homepage of
Rove Concepts.com so long as the link does not portray Rove Concepts, its affiliates, or their products or
services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Rove Concepts
logo or other proprietary graphic or trademark as part of the link without express written permission.
Returns & Exchanges - Rove Concepts takes every step possible to ensure your orders arrive in the best condition
possible. All shipments should be inspected upon delivery, and any claim should be made within 3 days of receipt
of merchandise. Items that are not damaged are subject to a 15% restocking fee and must be back at our warehouse
within 30 days of the merchandise arriving to the end user on the order. Shipping charges are not refundable.
End user is responsible for repackaging and return transportation. Returned items must be shipped back to Rove
Concepts in their original packaging, with no signs of use, wear or damage. Upon receipt, Rove Concepts will
inspect the package for any damage and reserves the right to partially or wholly accept or deny the return.
Payment - All Purchase Orders must be paid at time of placement, unless otherwise agreed. If you wish to keep
credit card information saved, we recommend using Chrome to save your data - Rove Concepts does not keep credit
card information on file for future purchases. Rove Concepts cannot allocate, reserve, or ship any purchase
orders that are not approved at time of purchase. If payment set up as "terms", I INDIVIDUALLY, PERSONALLY,
ABSOLUTELY AND UNCONDITIONALLY GUARANTEE to Rove Concepts (and any person or firm Rove Concepts may transfer its
interest to) all payments and other obligations owed by applicant to Rove Concepts under agreement. I will also
pay all reasonable costs and fees incurred by Rove Concepts in enforcing this guarantee. This guarantee will
bind my heirs representatives and successors. By agreeing to and submitting this application, you hereby accept
this Personal Guarantee.
Customer Service - Rove Concepts phone number should never be given to the end user. Any questions from the end
user must be directed to the Applicant. The Applicant may call or email Rove Concepts’ customer service
department for help with any questions.
Online Retail – Minimum sales quotas are enabled for authorized online only retailers. Online retailers must meet
monthly purchases no less than $15,000 per month to remain active. An initial period of 6-9 months will be
granted to reach the required level. If minimum sales levels are not reached in the specified time frame,
account may be subject to closure, with or without advance warning.
